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Digital Marketing For Any Subscription Business | Peoples Digital

Mastering the Subscription-Based Business Model: A Step-by-Step Guide

June 13, 20243 min read

Welcome, everyone! I’m Rich, and I’m excited to walk you through setting up or optimizing your subscription-based business model. Whether you’re just starting out or feeling stuck, this guide will provide valuable insights to help you succeed.

The Importance of Ads in Today’s Economy

In today's digital landscape, attention is king. Platforms like YouTube, Facebook, TikTok, and Instagram have evolved into powerful e-commerce tools. Surprisingly, Instagram has transitioned from a photo-sharing app to a robust e-commerce platform, partnering with Shopify to enable seamless product sales.

As a digital marketing expert, my first step is to examine your ads. Effective advertising on these platforms is crucial. Here’s what we look at:

  • Ad Content: What are you saying to your audience? Are your messages compelling and attractive?

  • Creative Elements: What visuals and calls-to-action are you using?

  • Key Performance Indicators (KPIs): What is your conversion rate and return on ad spend (ROAS)?

Optimizing Your Sales Funnel

Once your ads are in place, the next step is to move visitors through your sales funnel efficiently. Here’s a breakdown of the critical stages:

1. Sales Page

A well-structured sales page is essential. Sending paid traffic to a general website can be counterproductive, as it gives visitors too many options and can lead to distractions. Instead, direct traffic to a dedicated sales page focused on a specific offer.

2. Onboarding Through Surveys

Surveys play a pivotal role in the onboarding process. Across industries, surveys can increase conversion rates by an average of 2.35%. For those in the top 25 percentile, this figure rises to 5.31%. Although these percentages may seem small, they can translate into significant revenue increases for businesses with high traffic volumes.

3. Upselling

Upselling is a strategy we encounter daily, whether at the grocery store or online. It involves offering customers additional products or services that complement their purchase. Implementing upsells in your subscription-based service can significantly increase your average order value (AOV).

4. Downselling

If a customer hesitates at the checkout page, a downsell can be a useful tactic. Offering a lower-value product or service can convert hesitant customers into paying ones, ensuring you capture more revenue.

5. Order and Confirmation Pages

An efficient order page followed by a confirmation page is crucial. Confirmation pages reassure customers that their purchase has been successfully recorded and provide an opportunity to upsell or cross-sell further.

The Power of Automation

Automation is the backbone of a successful subscription-based business. Tagging contacts in your CRM and setting up automated nurturing sequences (emails and texts) can significantly enhance customer retention and repeat purchases. Here’s why automation matters:

  • Efficiency: Automation handles repetitive tasks, freeing up your time to focus on strategic growth.

  • Personalization: Automated sequences can be tailored to individual customer behaviors and preferences.

  • Retention: Regular, personalized communication keeps your brand top-of-mind and encourages repeat business.

Unlock Your Business Potential

If you struggle with any aspect of your subscription-based business model, don’t hesitate to reach out. Whether you’re just starting or looking to optimize your existing setup, a discovery call can help identify areas for improvement and unlock your business's greatest potential.

Conclusion

Thank you for joining me in this lesson. Mastering the subscription-based business model involves a blend of strategic advertising, effective funnel optimization, and powerful automation. Stay tuned for more insights and tips in our upcoming videos.

Watch the full video here:

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